Question 1

What is Foundly?

Accepted Answer

Foundly helps lost school items find their way home. You attach a small Foundly tag to things like your child's hoodie, bag, lunchbox, or drink bottle. If it gets lost, whoever finds it just taps the tag with their phone — no app needed — and you get a notification straight away.

Question 2

How does it work?

Accepted Answer

It's four simple steps: scan any tag, activate your pack, register your items, attach the tags, and relax. If something goes missing and a finder taps the tag, you'll receive an email letting you know.

Question 3

Do I need to download an app?

Accepted Answer

No app needed — for you or the finder. Everything works through a standard phone browser.

Question 4

Does it work on iPhone and Android?

Accepted Answer

Yes. Foundly tags work with most modern iPhones and Android phones. The tag opens a secure Foundly page instantly when tapped — no app required.

Question 5

What items can I put tags on?

Accepted Answer

Pretty much anything your child takes to school — uniforms, hoodies, jackets, hats, lunchboxes, drink bottles, bags, sports gear, shoes, laptops, books, and stationery cases.

Question 6

Are the tags waterproof?

Accepted Answer

Yes. All Foundly tags are waterproof and built to handle everyday school life — including the lunchbox.

Question 7

Why are there different tag styles?

Accepted Answer

Different items need different tags. Foundly offers three styles so each tag works best where it is placed. Clothing Tags are for uniforms, hoodies, jackets, hats, and sports clothing. Stick-On Tags are for lunchboxes, drink bottles, laptops, books, stationery cases, and sports gear. Bag Tags are for school bags, sports bags, instrument bags, and travel bags.

Question 8

Can Foundly track where my child is?

Accepted Answer

No. Foundly is not location tracking. It does not record where your child goes. It simply helps reunite lost items with their owner when a finder taps the tag.

Question 9

Will the finder see my child's personal details?

Accepted Answer

No. The finder never sees your child's name, address, phone number, or any other personal information. Foundly keeps families safe.

Question 10

What is actually stored on the tag?

Accepted Answer

Just a secure Foundly web link. No personal information is stored on the tag itself.

Question 11

What does the finder do when they find something?

Accepted Answer

They tap the tag with their phone, type a short message — like where they found it or where they've left it — and send it. That's it. No account needed.

Question 12

How will I know something has been found?

Accepted Answer

You'll get an email notification the moment a finder submits a report. Fast and simple.

Question 13

What if the finder's phone can't tap the Foundly tag?

Accepted Answer

Most modern phones can tap a Foundly tag, so in most cases the finder can simply tap and report the item. If their phone can't tap the tag, they can ask someone nearby to do it for them. Foundly is designed so anyone with a modern phone can help return the item. No app is required.

Question 14

Can schools use Foundly?

Accepted Answer

Yes. Schools can use Foundly to cut down on lost property and help families get things back faster. We support bulk school packs too.

Question 15

What if my child changes schools?

Accepted Answer

No problem. You can update your child's school details any time in the Foundly dashboard.

Question 16

Can I manage more than one child?

Accepted Answer

Yes. One parent account can cover multiple children and as many items as you need.

Question 17

Is there a subscription fee?

Accepted Answer

No subscription. Foundly is a one-time purchase — buy the tags, register your items, and you're set.

Question 18

Can I reuse a tag if details change?

Accepted Answer

Yes. You can update the item details linked to any tag at any time through your dashboard.

Question 19

What happens if someone taps a tag before it's been set up?

Accepted Answer

Tags are protected by activation codes. Until a pack is activated, a tag won't share any owner details — so there's nothing to worry about.

Question 20

Can schools use Foundly for fundraising?

Accepted Answer

Yes. Foundly can support school fundraising campaigns and bulk pack orders. Get in touch to find out more.

Foundly FAQ

Ready to protect your school gear?